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Customer reviews of GT Automotive

At GT Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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GT Automotive

GT Automotive
5
5.0

All 89 customer reviews

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  • 5

    By Jason Kennedy on 22 June 2022 | Verified purchase

    Purchased a Ford Transit and I cannot recommend GT Automotive any higher! Gav's been amazing from start, he's super friendly and very approachable. The quality of the vehicle is very high and sold at very competitive prices. Hopefully upgrade in the future!

    Reply from GT Automotive on 04/07/22

    Pleasure getting you back on the road Jason. Thank you for choosing GT Automotive!


  • 5

    Fantastic Dealer

    By Anonymous on 17 September 2024 | Purchase not verified

    Excellent process from start to finish. I bought a 530d BM. Gav is honest and reachable for any queries before and after purchase. The car was immaculately presented on viewing. He was very helpful with both logistics and aftercare/warranty support. Wouldn’t hesitate to use GT Automotive for my future car purchases.

    Reply from GT Automotive on 17/09/24

    Great to hear from you, we appreciate your feedback and kind words. Thank you for choosing GT Automotive.


  • 5

    The best car purchase experience ever!

    By Ian J on 26 March 2024 | Purchase not verified

    From the very first enquiry to the day of Delivery we could not of had a better experience purchasing our new car. Gav kept in contact throughout the whole process even sending a detailed video of the car so we could have a better view of what we were buying.We felt so reassured by our experience with GT Automotive we purchased the car without even seeing or test driving it!On delivery I was pleasantly presented with a bottle of bubbly & my wife a bouquet of flowers!I would have no doubts at all about purchasing another car from GT Automotive & would highly recommend them to anybody.

    Reply from GT Automotive on 18/04/24

    Thank you for the great review. We hope to see you again. GT Automotive.


  • 5

    Great customer service, easy and quick delivery!

    By Charlotte F on 23 February 2024 | Purchase not verified

    Easy and straightforward transaction. Delivery arranged very quickly and we are absolutely thrilled with our car!Would definitely recommend GT Automotive!

    Reply from GT Automotive on 23/02/24

    Thank you for your feedback, we're glad you're pleased. Regards GT Automotive


  • 5

    Professional, helpful, credit to the industry

    By Anonymous on 09 July 2023 | Purchase not verified

    We viewed two vehicles GT Automotive had listed yesterday at short notice having only arranged the viewings just the day before. Gav’s communication and nothing is too much to ask attitude is exceptional. Every question was answered promptly and information given freely when requested. I scoured both of the vehicles, test drove both and then my wife also took our preferred one for a drive too. There was no pressure at any point, plenty of time was given. I read every page of the cars extensive history and wasn’t hurried along at all. Both car’s reflected the pictures in the adverts. There weren’t any nasty surprises. I could tell GT Automotive carefully select their vehicles because Gav had much of the service history in his head, and the price was very competitive. All in all it was a smooth, simple experience and absolutely the way buying a car from a dealer should be. Thank you Gav and GT Automotive! T&Z Q3

    Reply from GT Automotive on 17/07/23

    Pleasure to meet you guys and thank you for the great feedback. We hope the dogs enjoy the new car as much as you! Thanks for choosing GT Automotive.


  • 5

    Professional and great buying experience

    By Dylan G on 29 March 2023 | Purchase not verified

    Bought a golf GTD off gav a couple of weeks ago, arriving the car was all ready and clean, it had alot of work done on the car and it ran great, all the service and work receipts were there as described on the advert, gav was very professional and has looked after me, the car just needs one part changing on it but gav sorted me out and got the part on his behalf, thanks gav keep up the good work mate 👍

    Reply from GT Automotive on 30/03/23

    Thank you Dylan for choosing your new car from us. Great to meet fellow petrol heads. Pass on our regards to your dad also. Thanks for choosing GT Automotive!


  • 5

    Viewing for Golf GTD

    By Kas A on 30 May 2022 | Purchase not verified

    I've been trying to view a car for the past two weeks and have been unable to do so since the seller always has a reason for cancellation. I assume the car has a big issue that has to be addressed, therefore the delays. The seller is pleasant, but the service hasn't been good

    Reply from GT Automotive on 22/06/22

    Dear Kasim, Thank you for your feedback. Having reviewed our messages we are disappointed at your stance and assumptions you have made about our business, services and vehicles. Firstly, we run viewings by appointment only to ensure our vehicles are presented in the best possible condition and you have our undivided attention and unlimited time to view and test drive any of our vehicles. You initially wanted to view this vehicle on a weekend when we were away from the business due to holiday. This was not a cancelled appointment as you have stated. We therefore arranged a viewing for the following weekend as you insisted you could only travel to us on a weekend. The vehicle had already been inspected and serviced prior to advertising online and therefore we can guarantee there were no 'big issues to be addressed'. The night before your viewing, my wife went into labour and to cut a long story short, we lost our newborn baby boy. Amongst everything, we still made efforts to message you to inform you we would have no choice but to cancel you appointment for the following morning. We also advised we could forward a video and rearrange your viewing once we were able to do so. You responded to us as follows: 'Hi Gavin, no problem, family comes first. if you could send me a video, I'll take a look'. The same morning we forwarded you a video of the vehicle in excellent condition as requested and invited you to come take a look the following weekend. Our messages were ignored. Since you left us numerous bad reviews, we contacted you explaining our situation in full and invited you to review your comments. You initially agreed to review your comments on our website but again we have been ignored. As a small business trying to strive in difficult times, we rely heavily on feedback and customer service. We are disappointed that we have had to share our personal circumstances online to maintain our 5 star rating and exceptional customer services because of assumptions made of our vehicles. It's very well that customers are able to leave honest feedback and their opinion on our sites and your comments are duly noted. However, given the circumstances of this review, we have felt the need to respond in full with our side of the story. A true reflection of our services can be seen on Google - GT Automotive Wolverhampton. Regards Gav (Director)


  • 5

    Amazing Experience!

    By Ste W on 12 May 2022 | Purchase not verified

    Buy with confidence! Extremely happy with my new car purchased from these guys. Genuine, honest, trustworthy and stick to promises without hassle. Extremely accommodating when needing to view and collect my car both at unsociable hours. Serious pride taken both in the cars they sell and on customer service. After a recent nightmare with a previous car dealer even had time to advise me on what to do next. Restored my faith in used car dealerships mate. Would 100% come back to purchase another car in the future!

    Reply from GT Automotive on 25/05/22

    Thank you Ste for your great feedback. Pleasure doing business and thank you for choosing GT Automotive.


  • 5

    By far the best experience buying our new car!

    By Mandy B on 11 May 2022 | Purchase not verified

    Enquired at GT Automotive for our new car. The team were extremely helpful and knowledgeable from the onset. I arranged a viewing to suit my needs and the car was just as described. Also managed to extend our warranty for 6 months free of charge. Nothing is too much trouble for these guys. Will be back for our daughters car shortly!

    Reply from GT Automotive on 25/05/22

    Thank you for choosing GT Automotive. See you again shortly.


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